"Yesterday I ordered a complete Head Frame for my old shaver. It was brilliant to receive this today, just 24 hours later. But I did have a problem fitting the new part to the shaver and contacted the company on the phone, which was answered promptly and I was transferred to Andrew Warren to help me with my query. Having taken details he said he would make an enquiry and calll me back. He did ring back within a matter of minutes and advised me how to deal with the problem and was most patient with my initial slowness in applying his advice. In a very short time after we finished speaking, I was able to fit the new part and all is now well. I am writing to tell you of my appreciation both of the speed of delivery of this item but still more so of the excellent customer service I received when seeking help. One really could not ask for more. It would be great if more companies could follow your example. Kind regards, Peter MacMahon"
Peter
"the quality of the product not really the issue as it was a replacement part, the speed of reponse, communication, despatch and then delivery was exceptional"
steve partridge
"So much easier and cheaper to use your service than go traipsing around trying to find the right part at a reasonable price. So impressed that I ordered parts for my Father's Remington that he had not used for a while, and they arrived promptly also.
"
Iain Jones
"Had this shaver for about 15 years and only changed the foil twice, a really good shaver and would buy the same one again. But I don't have to as this one is still working fine!"
Peter Foale
