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"Yesterday I ordered a complete Head Frame for my old shaver. It was brilliant to receive this today, just 24 hours later. But I did have a problem fitting the new part to the shaver and contacted the company on the phone, which was answered promptly and I was transferred to Andrew Warren to help me with my query. Having taken details he said he would make an enquiry and calll me back. He did ring back within a matter of minutes and advised me how to deal with the problem and was most patient with my initial slowness in applying his advice. In a very short time after we finished speaking, I was able to fit the new part and all is now well. I am writing to tell you of my appreciation both of the speed of delivery of this item but still more so of the excellent customer service I received when seeking help. One really could not ask for more. It would be great if more companies could follow your example. Kind regards, Peter MacMahon"

Peter

"This replacement cutter head is a superb product (like all Braun Products) gives a superb shave and if cleaned and lubricated regular with Braun oil it will certainly enhance your shaving experience"

linbeck

"The item was easy to locate on the website. Helpful details were included to select the exact product. The item was delivered next day. Couldn't be better!"

Graeme Sykes

"Best price on the web, free delivery yet still received the next day! Brilliant service. Item works perfectly as described. Highly recommended. "

DavieBhoy