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Product arrived very quickly after placing the order on 24 August 2014. No e-mails reached me however. Installed the cutting head and disposed the old cutting head - just to find out that the performance was far inferior to my two year old shaver head that I had just disposed. Thought it maybe was me, so cleaned it thoroughly but to no avail - now the RQ12 needs replacing, cannot take a chance (or expense) with another replacement head, but this one just does not do the job.
Excellent service (again). Ordered Sunday and arrived Tuesday
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