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"Yesterday I ordered a complete Head Frame for my old shaver. It was brilliant to receive this today, just 24 hours later. But I did have a problem fitting the new part to the shaver and contacted the company on the phone, which was answered promptly and I was transferred to Andrew Warren to help me with my query. Having taken details he said he would make an enquiry and calll me back. He did ring back within a matter of minutes and advised me how to deal with the problem and was most patient with my initial slowness in applying his advice. In a very short time after we finished speaking, I was able to fit the new part and all is now well. I am writing to tell you of my appreciation both of the speed of delivery of this item but still more so of the excellent customer service I received when seeking help. One really could not ask for more. It would be great if more companies could follow your example. Kind regards, Peter MacMahon"
Peter
"Saved me the cost of a new shaver. Item does what it says on the packet and was received within 2 working days. Couldn't ask for more."
Julie F
"It fits & works on the philishave quadra7000"
aquaduck
"What service, I ordered my replacement foil and cutter online late on Thursday evening and they arrived first thing Saturday, excellent and product was as described. thank you. "
Tony Shilton
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