Philips Sonicare HX 6972 FlexCare+ Electric Toothbrush
Philips Sonicare Electric Toothbrush Range
"Yesterday I ordered a complete Head Frame for my old shaver. It was brilliant to receive this today, just 24 hours later. But I did have a problem fitting the new part to the shaver and contacted the company on the phone, which was answered promptly and I was transferred to Andrew Warren to help me with my query. Having taken details he said he would make an enquiry and calll me back. He did ring back within a matter of minutes and advised me how to deal with the problem and was most patient with my initial slowness in applying his advice. In a very short time after we finished speaking, I was able to fit the new part and all is now well. I am writing to tell you of my appreciation both of the speed of delivery of this item but still more so of the excellent customer service I received when seeking help. One really could not ask for more. It would be great if more companies could follow your example. Kind regards, Peter MacMahon"
Peter
"delivered day after ordering,now i can use my favorite shaver again,great service ,many thanks"
m brooks
"The deterioration of the shaver cutters is slow, so that it is only when fitting new ones that I discovered how blunt the old ones had in fact become. It is great to get a quick close shave once again!"
Jeremy Arnold
"I ordered the wrong product ot=riginally -no problem to exchange -- each time the irem arrived the next morning . Good service !!"
Eddie
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